I Swear I’m Not Stamen
Business Owner
"He didn’t just save our customer success — he practically invented success itself. I suspect he’s part superhero, part wizard, and 100% caffeine-fueled genius. If he ever disappears, check Hogwarts first.”
Who am I?
Stamen. A swiss army knife of Customer Success. It's actually my nickname, not an acronym. I scale teams, tame chaos, and turn customer mayhem into repeat business. If you need someone who can wrangle a CRM, charm a client, and optimize your wildest processes before breakfast, I’m your guy. Also cheesy.
Experienced
Seen it all, done most of it, and still standing
Loyal
Sticks around longer than leftover pizza—count on me
Hardworking
Work ethic so strong, I make coffee nervous
What I do
CS Strategy & Implementation
Design and roll out proactive strategies to maximize customer retention, reduce churn, and drive repeat business.
Process Optimization
Streamline and document workflows to help teams become more efficient, eliminate bottlenecks, and ensure consistent, scalable operations.
Team Leadership & Scaling
Build, lead, and empower high-performance teams that are motivated and equipped to hit ambitious targets.
I’m the guy behind this
Want even more details? Go here for a showcase of my skills and projects. That’s me on the right, there.
But if you want the short and sweet: I get stuff done, and I try and figure out the best way to do it. Whatever it is. Love creating, doing most of those things that are a given: traveling, reading, running, eating etc. A regular, average human being, I’d say.
I do good work. But you don't have to take my word for it.
Absolutely Not Stamen
CEO at a Fortune 500 Company
“Before Ivan showed up, our processes were like a squirrel on espresso — chaotic and everywhere. Now they’re smoother than a jazz sax solo played by a robot with laser eyes. Seriously, hire him before he automates us all out of a job.”
Couldn't Possibly Be Me
Elon Musks Aunt
“Ivan’s leadership is so intense, our team went from zero to superhero squad overnight. Also, he claims he doesn’t sleep — he just meditates with one eye open. Either way, we’re grateful he’s on our side.”